Terms of Service

1. Acceptance of Terms

By accessing and using Sohvo ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

2. Business-to-Business Service

Sohvo is exclusively a business-to-business (B2B) service intended for use by organizations, not individual consumers. By using this Service, you represent and warrant that:

• You are entering into this agreement on behalf of a business entity
• You have the authority to bind that entity to these Terms
• The Service will be used solely for business purposes
• You understand that consumer protection laws may not apply

3. Description of Service

Sohvo is a business continuity management platform that helps organizations identify risks, manage critical processes, and maintain operational resilience. The Service includes tools for risk assessment, resource management, process mapping, and continuity planning.

4. User Accounts

• Maintain the confidentiality of your credentials
• You are responsible for all activities under your account
• Notify us immediately of any unauthorized use
• Provide accurate and complete information

5. Acceptable Use

• Do not violate laws or regulations
• Do not infringe intellectual property rights
• Do not transmit malicious code or attempt unauthorized access
• Do not harass, abuse, or harm others
• Do not disrupt the Service

6. Data Privacy and Security

Your use of the Service is governed by our Privacy Policy. We implement industry-standard security measures to protect your data but cannot guarantee absolute security.

7. Subscription and Payment

IMPORTANT: Sohvo is a B2B service. All subscription fees are non-refundable. By subscribing, you acknowledge that all sales are final and that payment obligations are non-cancellable during the subscription term.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Sohvo and protected by applicable laws.

9. User Content

You retain ownership of content you submit. You grant us a license to use that content as necessary to provide the Service.

10. Limitation of Liability

To the maximum extent permitted by law, Sohvo is not liable for any indirect, incidental, special, consequential, or punitive damages.

11. Indemnification

You agree to indemnify and hold harmless Sohvo and its affiliates from any claims arising from your use of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your account immediately for any breach of these Terms.

13. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes. Continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by applicable laws, without regard to conflict of law principles.

15. Third-Party Services

We use third-party services (e.g., Paddle for payments). Your use of such services is governed by their terms.

16. Contact Information

Email: legal@sohvo.com